Starter policy for review: This draft is provided as a practical website starting point and is not legal advice. Have a qualified Kansas attorney review it before relying on it for commercial transactions.
1. Project-limited use
Customer files and ideas are used to evaluate, quote, manufacture, document, and support the customer’s requested project. They are not treated as permission to manufacture or market unrelated copies.
2. Access
Access should be limited to Forged Customs Manufacturing personnel and service providers who need the information to operate the website, store files, deliver email, process invoices, or complete the project.
3. Publicity
Customer projects will not be intentionally published as portfolio content, social media content, advertising, or case studies without separate permission. This should be confirmed in future written production terms.
4. NDA requests
Customers may request an NDA before submitting proprietary files. Submit a general project description without sensitive attachments and select the NDA option. No NDA is effective until signed by authorized parties.
5. Secure transfers
The website limits file size and file count. For larger or especially sensitive data, contact the business by email to arrange an alternate transfer process after any required NDA is completed.
6. Retention and deletion
Files may be retained to support quoting, production, repeat orders, quality questions, business records, and legal obligations. A formal retention schedule and deletion procedure should be established before handling high-sensitivity commercial data.
7. Customer portal
Portal access requires the project reference, matching email address, and private access code. Customers are responsible for keeping the access code confidential and using trusted devices.
8. Limits
Reasonable security measures reduce risk but cannot guarantee absolute confidentiality. Do not use the public submission form for classified information, export-controlled technical data, regulated health information, payment-card data, passwords, or other information requiring specialized compliance controls.