Starter policy for review: This draft is provided as a practical website starting point and is not legal advice. Have a qualified Kansas attorney review it before relying on it for commercial transactions.
1. Information we collect
We may collect information you choose to provide, including your name, email address, phone number, company, project description, intended use, measurements, delivery state, target date, budget guidance, messages, and uploaded files. We may also receive basic technical information such as IP address, browser type, request timestamps, and security or anti-spam results.
2. How information is used
We use submitted information to evaluate projects, communicate about requirements, prepare quotes, administer the customer portal, maintain project records, prevent abuse, improve the website, and satisfy legal or accounting obligations. We do not use uploaded files to manufacture unrelated products.
3. Uploaded files and ideas
Files, sketches, photographs, measurements, and descriptions are used to review and fulfill the requested project. Customers should not submit highly sensitive information until any requested NDA or secure-transfer arrangement is in place.
4. Service providers
Website data may be processed by service providers used to operate the business, including Cloudflare for hosting, database services, file storage, security, and network delivery; an email-delivery provider for transactional messages; and PayPal when an invoice is issued. Each provider handles information under its own terms and privacy practices.
5. Cookies and local storage
The public website is designed to function without advertising cookies. The quote and portal interfaces may use temporary browser session storage to remember a project reference, access code, email address, or administrator session key on the current device. Cloudflare and security services may use necessary technologies to protect and deliver the site.
6. Retention
Project records may be retained for quoting, repeat-order support, warranty questions, business records, dispute resolution, and legal compliance. Retention periods should be formalized before launch. You may request deletion, subject to legal, accounting, backup, and legitimate business requirements.
7. Security
Reasonable administrative and technical safeguards are used, but no internet transmission or storage system is guaranteed to be completely secure. Keep customer-portal access codes private and notify us promptly if you believe an access code has been exposed.
8. Your choices
You may decline optional fields, submit an idea without a file, opt out of nonessential status emails, or contact us to request access, correction, or deletion of personal information where applicable.
9. Children
This website is intended for adults and business users. We do not knowingly collect personal information from children under 13.
10. Contact
Privacy questions may be sent to jarrett.sporer@forgedcustomsmfg.com. Forged Customs Manufacturing operates from Manhattan, Kansas.